Privacy Policy for goyoutashi-ec.com

1. Introduction

Welcome to goyoutashi-ec.com (“we”, “us”, or “our”). We are firmly committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services. We operate with a privacy-first philosophy and are fully committed to upholding our obligations under applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all users and visitors of goyoutashi-ec.com. It governs the collection and processing of personal data through this website and related online services. The entity responsible for determining the means and purposes of data processing under this Privacy Policy is goyoutashi-ec.com. If you have any questions about how your information is handled, please contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use our website, such as IP address, browser type and version, time zone setting, device identifiers, pages visited, session duration, and referral URL.

b. Account Data
Refers to personal information you provide when creating an account, including your full name, billing and shipping address, email address, and telephone number.

c. Profile Data
Includes your interests, preferences, feedback, browsing behavior, and purchase history.

d. Communication Data
Comprises information you provide when contacting us, such as inquiries, support requests, and messages sent via forms or email.

e. Technical Data
Covers data automatically collected from your device including hardware model, operating system, browser characteristics, language settings, and system configurations.

f. Transaction Data
Includes information related to purchases, such as order details, payment confirmations, shipping information, and invoices (note: sensitive payment information such as credit card numbers is processed securely by third-party providers and not stored by us).

g. Preference Data
Captures your choices regarding marketing communications, product interests, and consent preferences.

4. Legal Bases for Processing

We rely on several lawful bases for processing your personal data depending on the context:

– Consent: Where required by law, we obtain your explicit consent before collecting certain data, such as marketing preferences or cookies.
– Contractual Necessity: We process your data to fulfill contractual obligations, such as order fulfillment and account management.
– Legal Obligations: We may process your data in order to comply with applicable legal obligations.
– Legitimate Interests: We use some data to operate and improve our services, prevent fraud, analyze usage trends, and enhance user experience, provided such interests are not overridden by your fundamental rights.

5. Your Privacy Rights

In accordance with GDPR, CCPA, and other relevant laws, you have the following rights regarding your personal data:

– Right to Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your personal data under specific circumstances.
– Right to Restrict Processing: You may ask us to restrict the processing of your personal data.
– Right to Data Portability: You may obtain your data in a structured, commonly used format and transfer it to another data controller.
– Right to Object: You may object to certain types of processing, such as direct marketing, at any time.

To exercise your rights, contact us at [email protected].

6. Security Measures

We implement robust technical and organizational security measures to protect your personal data, including:

– End-to-end encryption for data transmission
– Strict access controls and authentication protocols
– Regular system backups and redundancy protections
– Staff privacy training and data handling policies

While we take appropriate safeguards, no system is entirely immune to risks. We continually update our security practices to mitigate emerging threats.

7. International Data Transfers

Where your data is transferred outside the European Economic Area (EEA), we ensure such transfers comply with applicable data protection laws. We implement safeguards, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data in jurisdictions without an adequate level of protection.

8. Data Retention

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, or accounting requirements. Specific retention timeframes include:

– Account Data: Retained for as long as the account remains active
– Transaction Data: Retained for up to 7 years for tax and audit purposes
– Communication Data: Retained for up to 3 years following the final correspondence
– Usage, Technical, and Preference Data: Retained for up to 2 years for analytics and service optimization

Once the retention periods expire, your data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies to enhance website functionality and improve the user experience. Categories of cookies include:

– Essential Cookies: Necessary for basic functionality, including login, cart, and navigation
– Functional Cookies: Enable personalization such as saved preferences and language settings
– Analytics Cookies: Help measure website performance and user behavior (e.g., Google Analytics)
– Performance Cookies: Monitor system performance and help us optimize loading times and responsiveness

10. Cookie Management & Compliance

You can manage your cookie preferences at any time via the cookie consent banner or browser settings. As required under GDPR and CCPA, we:

– Obtain user consent before deploying non-essential cookies
– Provide opt-in/opt-out options for marketing and analytics cookies
– Reflect user preferences in our cookie management platform

Rejecting some cookies may impact your experience on goyoutashi-ec.com.

11. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has submitted personal data, we will take prompt steps to delete such information. Parents or legal guardians concerned about data submitted by their children may contact us at [email protected].

12. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in legal obligations, technology, or business operations. Any updates will be posted on this page, and we encourage regular review. In the event of material changes affecting your rights or how we process your data, we will provide prominent notice or contact you directly.

13. Contact Us

If you have any questions about this Privacy Policy, your data rights, or wish to submit a request related to your personal information, please contact:

Privacy Officer
Email: [email protected]

We value your trust and take your privacy seriously. goyoutashi-ec.com is committed to compliance with global privacy laws and the transparent, ethical handling of your data. For any concerns or data-privacy questions, please write to [email protected].